Customer service
Sizing Guide
The right size reduces returns and adjustments. Below are general measuring tips—always follow the size shown on each product page when available. Not sure? Message LINE: @cc9999 and we’ll help.
Rings

- Measure the inner diameter of a ring that fits, or get sized at a jewelry shop (most accurate).
- Fingers swell slightly through the day—afternoon measurements are often best.
- Wide bands may need a half to full size up—contact us if unsure.
Bracelets & bangles

- Wrap a soft tape around the narrowest part of your wrist; add slack per style (often 1–2 cm—varies by design).
- Fixed bangles must pass over your knuckles—if too tight, choose a larger size or another style.
- Confirm a custom cord or custom length before ordering. The cord is outside the 7-day window whichever charms are on it. Gold and solid 18K on it can still be bought back by fine-gold weight. Silver on it cannot be refunded (see Return & Refund).
Necklaces & anklets
- Length is shown on the product page (e.g., 40 cm, 45 cm)—choose based on how you like to wear it.
- Length changes are custom work or repairs—message us before ordering for cost and timing.
Still unsure?
Send us photos of your wrist/finger and the style you want—we’ll advise. Some product pages also include a size chart.